Shipping Policy

Carefully made.
Thoughtfully delivered.

Every Krumpld product is made to order before it's shipped. Here's everything you need to know about production, dispatch and delivery.

Production

Every order is made after you place it.

Every Krumpld product is created only after your order has been confirmed. This made-to-order approach helps reduce waste while ensuring each product is crafted with care.

Production typically begins shortly after payment has been successfully received.

Processing & Dispatch

Most orders are dispatched within 2–4 business days.

Once production is complete, your order is carefully packed and handed over to our courier partners for delivery.

You'll receive a shipping confirmation email containing your tracking details as soon as your order has been dispatched.

Delivery

Delivery typically takes 3–7 business days.

Delivery timelines depend on your location. Most customers within India receive their orders within 3–7 business days after dispatch.

Deliveries to remote or rural locations may require additional transit time.

Order Tracking

Stay updated every step of the way.

Once your order has been shipped, we'll send you an email with your tracking number and courier details.

You can use the tracking link to monitor your shipment until it reaches your doorstep.

Multiple Items

Some orders may arrive in separate shipments.

If your order contains multiple products, they may occasionally be dispatched separately depending on production schedules or product availability.

If this happens, you'll receive separate tracking details for each shipment. There are no additional shipping charges for split deliveries.

Delivery Delays

Sometimes deliveries take a little longer.

While we work with trusted courier partners, delivery delays can occasionally occur due to weather conditions, public holidays, regional disruptions, courier operational issues or periods of unusually high shipping volumes.

Delivery timelines are estimates and cannot be guaranteed.

Lost Shipments

If your package is confirmed lost, we'll resolve it.

If your shipment is confirmed lost by our courier partner, we'll arrange a replacement or another appropriate resolution as quickly as possible.

If you believe your package has been delayed beyond the expected delivery window, please contact us with your Order Number.

Shipping Address

Please double-check your delivery details.

Please ensure that your shipping address, contact number and postal code are accurate before completing your purchase.

Krumpld cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.

Support

Need help with your shipment?

If you have any questions regarding production, dispatch, shipping or delivery, please contact us at hello@krumpld.com . Please include your Order Number so we can assist you as quickly as possible.