Privacy Policy
Effective Date: 16 October 2026
Krumpld ("we", "our", "us") operates the website https://krumpld.com/.
Krumpld is a sole proprietorship operating from India. For privacy-related inquiries, please contact:
Email: legal@krumpld.com
This Privacy Policy is prepared with reference to the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, and rules made thereunder.
When you use our website or place an order, we may collect:
If you create a customer account, we may also collect:
When you visit our website, certain information may be collected automatically, including:
For online payments, payment information is processed securely by our third-party payment processor (Razorpay, for example). We do not store your full payment card details.
For Cash on Delivery (COD) orders, payment is collected at the time of delivery.
We use your information to:
We do not sell your personal data.
We use the following payment methods:
When you pay using Razorpay, relevant transaction data (such as your name, contact details, order amount, and partial payment information) is shared with Razorpay in order to process the payment securely. Your use of Razorpay is also subject to Razorpay's own terms and privacy policy. We do not store your full card, UPI, or banking details on our systems.
We use cookies and similar technologies to maintain shopping cart sessions, support core website functionality, and understand how visitors use our website. The cookies currently in use include:
| Cookie Name | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash | Detects when cart contents have changed | Session |
| woocommerce_items_in_cart | Indicates whether the cart currently contains any items | Session |
| wp_woocommerce_session_* | Links your session to your cart data stored on our server | 2 days |
| woocommerce_recently_viewed | Powers the "recently viewed products" feature | Session |
| _ga, _ga_* | Used by Google Analytics to distinguish visitors and sessions | Up to 2 years |
We use Google Analytics to understand how visitors use our website and to improve performance and user experience. Google Analytics may collect IP address, device and browser information, pages viewed, and general usage patterns. You can manage or disable cookies through your browser settings and may use Google's available opt-out tools where applicable.
You may disable cookies via your browser settings. However, some features of the website may not function properly if cookies are disabled.
There is currently no consistent industry standard for how websites should respond to "Do Not Track" browser signals. As a result, we do not currently alter our data collection practices when we detect such a signal.
We do not intentionally collect sensitive categories of personal information, including information relating to health, religious or philosophical beliefs, racial or ethnic origin, biometric data, or sexual orientation.
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Account-related data may be retained until you delete your account or request deletion, subject to applicable legal and regulatory requirements.
We may retain data in anonymised form, where it can no longer identify you, for analytical and record-keeping purposes beyond the periods described above.
Subject to applicable law, you may have the right to:
To exercise these rights or raise any privacy-related concern, contact us at legal@krumpld.com. We may require verification of your identity before responding to certain requests. We aim to respond to requests within 30 days; complex requests may take longer, in which case we will contact you regarding next steps.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no security system is impenetrable, and we cannot promise absolute security of data transmitted or stored online.
We may share your personal data with trusted third parties solely for the purposes described in this policy, including:
Some third-party service providers may process data outside India. Where such transfers occur, we rely on their security and data protection commitments.
These third parties are permitted to use your data only to provide services to us and are not authorized to use it for their own marketing purposes.
Our website may contain links to third-party websites, such as our social media pages. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their own privacy policies before providing them with any information.
Use of our website is intended for individuals who are able to form a legally binding contract under Indian law, and for minors using the site under the consent and supervision of a parent or legal guardian. We do not knowingly collect personal data from anyone under the age of 18 without such consent.
If you believe a child has provided us with personal data without appropriate parental consent, please contact us at legal@krumpld.com so we can take appropriate action.
At present, we do not collect personal data for newsletters or marketing communications.
If we introduce optional marketing communications in the future (such as product updates or brand announcements), we will do so only with your explicit consent. You will always have the option to withdraw consent or unsubscribe at any time.
In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the relevant party as part of that transaction. Any new entity will remain bound by the terms of this Privacy Policy with respect to data collected under it.
This Privacy Policy is governed by the laws of India.
Our Grievance Officer is Nidhish Raj, who can be contacted for any privacy-related complaint or concern at:
Email: legal@krumpld.com
We aim to acknowledge and address grievances in a timely manner, in accordance with applicable law.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and the Effective Date will reflect the most recent revision.
Your continued use of the website after updates are posted constitutes acknowledgment of the revised policy.