Terms & Conditions
Effective Date: 16 October 2026
These Terms and Conditions ("Terms") govern your use of the website operated by Krumpld ("we", "our", "us"), a sole proprietorship operating from India. By accessing or using this website or placing an order through it, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.
In these Terms, "You" or "User" means any person accessing or using the website who is competent to enter into a binding contract under the Indian Contract Act, 1872. "Products" means the items listed for sale on the website.
We may amend these Terms at any time, and any such amendment will take effect immediately upon being posted on this page. Your continued use of the website after a change is posted constitutes your acceptance of the revised Terms.
You represent that you are competent to enter into a legally binding contract under the Indian Contract Act, 1872. You may not use this website if you are not competent to contract, or are otherwise disqualified from doing so under applicable law.
You may create an account to access certain features of the website, such as order history and saved addresses. You are not required to create an account to place an order.
You agree to provide accurate and complete information when creating an account, and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at legal@krumpld.com if you become aware of any unauthorized use of your account.
You agree to use this website only to make legitimate inquiries or place genuine orders. You agree not to place any speculative, false, or fraudulent order. If we reasonably believe an order to be fraudulent or speculative, we reserve the right to cancel it.
You agree to provide accurate and current contact and delivery information at checkout. We are not responsible for any delay or failure in delivery resulting from incorrect or incomplete information provided by you.
We aim to describe and display our products as accurately as possible. However, product images are indicative, and actual colour may vary slightly due to display settings and the nature of our printing process. Minor variations in colour, fabric texture, and print placement are a normal part of production and are not considered defects.
We reserve the right to correct any error, inaccuracy, or omission in product information, pricing, or availability at any time, including after an order has been placed.
All prices displayed on the website are inclusive of applicable taxes. The total amount payable, including any shipping charges, will be displayed at checkout before you complete your order.
We accept payment via Razorpay and Cash on Delivery (COD), as described in our Privacy Policy.
In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and issue a full refund, even if the order has already been confirmed.
Placing an order on our website is an offer to purchase, not an acceptance. You will receive an email acknowledging that we have received your order; this acknowledgment does not, by itself, form a binding contract.
A binding contract for the sale of a product is formed only when we confirm that the product has been dispatched. If we are unable to fulfil part or all of an order, we will notify you and issue a refund for the affected item(s), and no contract will be deemed to have formed in respect of those items.
Shipping timelines, dispatch windows, and delivery terms are set out in our Shipping Policy, which forms part of these Terms.
Our policies on order cancellation, returns, exchanges, and refunds are set out in our Returns & Refund Policy, which forms part of these Terms.
You agree not to:
We reserve the right to suspend or terminate your access to the website, without notice, if we reasonably believe you have violated these Terms.
All trademarks, logos, designs, graphics, and other content on this website are the property of Krumpld, unless otherwise stated. Nothing in these Terms grants you any right to use our trademarks, branding, or content, except as necessary to use the website and place an order in the ordinary course.
The website and its content are provided on an "as is" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the operation of the website or the accuracy, completeness, or reliability of any content on it.
To the fullest extent permitted by law, our liability to you in connection with any product purchased through this website is limited to the amount you paid for that product. We shall not be liable for any indirect, incidental, or consequential loss, including loss of profits or data, arising from your use of the website or the products purchased through it.
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under applicable Indian law.
You agree to indemnify and hold Krumpld harmless from any claim, liability, damage, or expense (including reasonable legal fees) arising from your breach of these Terms, your violation of any applicable law, or your misuse of the website.
We will not be liable for any delay or failure to perform our obligations where such delay or failure results from causes beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government action, or failures of the internet or telecommunications networks.
These Terms are governed by the laws of India.
We may update these Terms from time to time. The latest version will always be available on this page, and the Effective Date will reflect the most recent revision.
Our Grievance Officer is Nidhish Raj, who can be contacted for any complaint or concern regarding these Terms at:
Email: legal@krumpld.com
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy, constitute the entire agreement between you and Krumpld regarding your use of this website.
Our failure to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision at a later time.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.